JailWatch Pro Help Center

JailWatch Pro is a real-time jail booking alert platform built specifically for bail bond companies and bail agents. It continuously monitors supported county jail booking systems and notifies you when new inmates are booked or when individuals on your watchlist are arrested.

The goal of JailWatch Pro is simple: help you act faster, close more bonds, and recover outstanding bonds before competitors do.

1. Visit the JailWatch Pro signup page
2. Enter your business name, email address, and password
3. Complete the account registration
4. Log in to access your dashboard

Once your account is created, you can immediately begin selecting counties and configuring alerts.

1. Visit the JailWatch Pro login page
2. Enter your registered email address and password
3. Click "Log In"

If you forget your password, use the Forgot Password option to reset access securely.

Your dashboard is the control center of JailWatch Pro. From here, you can:

• View recent booking alerts
• Manage monitored counties
• Add or remove watchlist individuals
• Access subscription and billing settings
• Review account notifications

The dashboard is designed to be clean, fast, and focused on actionable information.

A booking alert is triggered when a county jail publishes a new inmate booking. JailWatch Pro detects this change and sends you an alert so you can act immediately.

Alerts are designed to give you a speed advantage—reducing delays caused by manual jail checks.

JailWatch Pro uses a subscription-based model, typically priced per county. You choose which counties to monitor and can add or remove them as your business needs change.

Subscriptions renew automatically unless canceled. There are no long-term contracts.

JailWatch Pro continuously checks supported county jail booking systems for updates. When new booking data appears, the system processes the information and triggers alerts based on your settings.

Monitoring runs 24/7, including nights, weekends, and holidays.

From your dashboard:

1. Navigate to Counties
2. Select the county you want to add or remove
3. Confirm your selection

Billing adjusts automatically based on active counties.

Supported counties are listed inside your dashboard. JailWatch Pro is continually expanding coverage as new counties are added.

Counties are checked frequently throughout the day. Monitoring frequency is optimized to balance speed, reliability, and data accuracy.

If a county jail website is temporarily unavailable:

• Monitoring resumes automatically once the site is back online
• Alerts will continue when data becomes available
• Temporary outages are outside JailWatch Pro's control but are handled gracefully

If you need coverage in a county not currently supported, you may submit a county expansion request through support.

A booking alert is triggered when a new inmate booking is detected in a monitored county jail system.

Alerts are typically sent within minutes of the booking being published by the county. Timing depends on how quickly the county updates its public records.

Alerts may include:

• Inmate name
• Booking date and time
• Booking location
• Additional publicly available booking details

Not all county systems update in real time. Some delays occur due to:

• County data publishing schedules
• Temporary site outages
• Data formatting changes

JailWatch Pro delivers alerts as soon as data is available.

You can manage alert preferences directly from your account settings. Make sure your contact information is correct to avoid missed notifications.

• Monitor alerts throughout the day
• Act immediately when alerts arrive
• Use alerts to prioritize calls and recovery actions

Speed is the competitive advantage.

The Inmate Watchlist allows you to track specific individuals of interest. If someone on your watchlist is booked into a monitored county jail, you are notified immediately.

1. Navigate to the Watchlist section
2. Enter the individual's identifying information
3. Save the entry

Once added, monitoring begins automatically.

Watchlist alerts trigger only when a watched individual is booked. These alerts are prioritized to help you act quickly.

• Booking Alerts: All new inmates
• Watchlist Alerts: Only specific individuals you track

Both work together for maximum coverage.

• Keep watchlist entries accurate
• Remove resolved cases promptly
• Use watchlists for high-risk or high-value bonds

You can edit or remove watchlist entries at any time from your dashboard.

Alerts are delivered using the notification methods enabled on your account (such as email).

Alert delivery depends on:

• County data updates
• Internet connectivity
• Email provider delivery timing

Always check spam or junk folders.

If alerts are missing:

• Check spam/junk folders
• Whitelist JailWatch Pro email addresses
• Confirm correct email address in your account

Keep your contact details updated and test alerts periodically to ensure reliability.

Additional notification options may be introduced in future updates.

Pricing is typically based on the number of counties monitored. Current pricing details are available during signup or in your dashboard.

JailWatch Pro offers a free trial so you can evaluate performance before committing.

Billing is recurring and renews automatically unless canceled. Charges adjust when counties are added or removed.

County changes immediately reflect in your billing cycle.

Payment information can be updated securely from your account settings.

Subscriptions can be canceled at any time through your dashboard.

You can update your business name, contact details, and preferences at any time.

Use the Forgot Password option on the login page to reset access securely.

• Use strong passwords
• Keep login credentials private
• Log out from shared devices

User data and watchlists are private and accessible only to authorized account holders.

Only users within your account can view or manage watchlist entries.

• Confirm county monitoring is active
• Check spam/junk folders
• Verify alert settings

Possible reasons include:

• County data delay
• Temporary site outage
• Booking posted outside monitored fields

This may occur during county site downtime. Monitoring resumes automatically.

Confirm:

• The individual is correctly entered
• The county is actively monitored
• Alert delivery settings are correct

If login fails:

• Verify email and password
• Reset your password
• Contact support if issues persist

JailWatch Pro relies on publicly available data. Timing and accuracy depend on county systems.

JailWatch Pro monitors publicly available county jail booking records.

The platform provides access to public data and does not modify or verify county records.

Users are responsible for complying with all local, state, and federal laws.

JailWatch Pro is an independent platform and is not affiliated with law enforcement agencies.

County data may be delayed, incomplete, or temporarily unavailable.

Support hours are listed in your account or support page.

• Account email
• County name(s)
• Description of the issue
• Screenshots if applicable

Support responds as quickly as possible, typically within standard business hours.